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Payments & refunds

5 articles

Which payment methods can I use?UPI, cards, netbanking and wallets through Razorpay, cash on delivery, Sparkle Gifts wallet and Sparkle Gifts Coins.Updated 4 Oct 2026
My payment failed but money was debitedYour items are held for 30 minutes so you can retry; your bank reverses a failed debit automatically.Updated 4 Oct 2026
How does cash on delivery work?Available on most pincodes up to ₹25,000 with a ₹29 fee. Digital items and vehicles are prepaid only.Updated 4 Oct 2026

When will I get my refund?Sparkle Gifts wallet: instantly. Original payment method: 5–7 business days after the refund is initiated.Updated 4 Oct 2026

Where is my GST invoice?Download the tax invoice from the order page once the order is placed.Updated 4 Oct 2026

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